About...

We provide innovative strategy, research, and customer retention services to business-to-business companies.

Measure, manage and improve customer service with our proven solutions – designed to accommodate your companies needs.

Develop strategic business plans and put your strategy into action with our Envisioned Strategy Development Process.

Better understand customer behavior with our customized market research services.

Please read to see how we can help your company measure, manage, and improve service and keep your customers returning.

The Daniel Group Blog

Interesting Thoughts On Employee Motivation

January 3, 2011 Posted by The Daniel Group in : Service Improvement, Strategy , trackback

[ted id=618]
A few days ago, I posted a link entitled “Not Many Engaged Employees It Seems” (see link below). It referenced a study that shows a high percentage of employees (84%) are planning to look for another job in the coming year. As food for thought about how managers might improve employee motivation and, thus, keep them, click on this link to a video on TED (Technology, Entertainment, Design). It features Dan Pink, an author of several best-selling books. While you may agree or disagree some of his comments, they do provoke food for thought.

Lynn