• About...

  We provide innovative strategy, research, and customer retention services to business-to-business companies.

  Measure, manage and improve customer service with our proven solutions – designed to accommodate your companies needs.

  Develop strategic business plans and put your strategy into action with our Envisioned Strategy Development Process.

  Better understand customer behavior with our customized market research services.

  Please read to see how we can help your company measure, manage, and improve service and keep your customers returning.

Recent Comments

• Alicia Lara on Western States: Values and Customer Service
• Katherine Little on Surprise Customer Service
• Jeff Bierer on Surprise Customer Service
• alliedaps on Service and Product Innovation: Both Matter
• Marty Yuzwa on The Way NOT to Handle Customer Service

• Feeds

• Full
• Comments

The Daniel Group Blog

Daniel Group Client, Atlas Machine & Supply, Featured in NPR Story

Atlas Machine and Supply, based in Louisville, KY, designs, repairs, and remanufactures complex equipment and components for industry and municipalities. Atlas also is a leading supplier of industrial air compressors, related products and a full service department.  The company has been a client using our ServiceConnect

Image via Wikipedia

product for several years.  The company president, Rich Gimmel, was featured in a story on NPR regarding the hiring his company has recently done and the job openings he currently has.  Click here to listen to the program or read the transcript.  A bit of good news on the hiring front for a change!

Lynn

• Tweet

• Services Offered
• ServiceConnect
• StrategyConnect
• MarketConnect
• TrainConnect

• Industries Served
• Healthcare
• Specialty Manufacturing
• Transportation
• Construction
• Manufacturing
• Technology

• Resources
• News
• White Papers
• Success Stories

• About Us
• Our Clients
• Testimonials
• Contact Us

• Blog
• Employee Engagement
• General
• Service Improvement
• Strategy
• Uncategorized
• Understanding Your Customer